Privacy Policy

Last updated: May 17, 2026

Introduction

AddressPill (“we”, “our”, or “us”) is a Shopify application operated by Trinker Media GmbH under the product and project name “PillSoftware”.

This Privacy Policy explains how AddressPill collects, uses, stores, and protects information when merchants install or use the app in connection with their Shopify stores.

By installing or using AddressPill, you agree to the practices described in this Privacy Policy.

Information We Collect

When you install or use PillSoftware, we may collect and process certain information from your Shopify store, including:

Store Information

Shopify store name
Store URL
Shopify store ID
Store owner contact information
Installed app status

Customer and Order Information

AddressPill may access customer and order information necessary to provide address validation and related functionality, including:

Shipping addresses
Billing addresses
Customer names
Order details related to shipping and fulfillment

Technical Information

We may automatically collect:

IP addresses
Browser type
Device information
Log files
Usage and diagnostic data

How We Use Information

We use collected information to:

Provide and operate the AddressPill app
Validate and improve address accuracy
Prevent shipping issues and failed deliveries
Improve app functionality and performance
Provide customer support
Maintain security and prevent fraud
Comply with legal obligations

We do not sell merchant or customer personal information to third parties.

Shopify Permissions

AddressPill only requests access to Shopify data that is reasonably necessary for the app’s functionality.

By installing the app, you authorize Shopify to share certain data with us according to Shopify’s API Terms and Partner Program requirements.

Data Sharing

We may share information with:

Service providers and infrastructure providers necessary to operate the app
Address validation or shipping-related APIs
Legal authorities if required by law

All third-party providers are expected to handle data securely and in compliance with applicable privacy laws.

We do not sell personal data.

Data Retention

We retain information only for as long as necessary to:

Provide the app’s services
Comply with legal obligations
Resolve disputes
Enforce agreements

Data that is no longer necessary may be deleted or anonymized.

If a merchant uninstalls the app, we may delete associated data within a reasonable period unless retention is legally required.

Data Security

We implement reasonable technical and organizational measures to protect information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure

However, no method of electronic transmission or storage is completely secure.

International Data Transfers

Information may be processed and stored in countries outside the merchant’s jurisdiction, including countries that may have different data protection laws.

By using AddressPill, you consent to such transfers where permitted by applicable law.

GDPR Rights (EEA Users)

If you are located in the European Economic Area (EEA), you may have rights under the General Data Protection Regulation (GDPR), including:

Right to access
Right to rectification
Right to deletion
Right to restrict processing
Right to data portability
Right to object

To exercise these rights, contact us at:

support@pillsoftware.com

California Privacy Rights

If applicable, California residents may have rights under the California Consumer Privacy Act (CCPA) or similar laws.

We do not sell personal information.

Children’s Privacy

AddressPill is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted within the app listing or associated website, and the “Last updated” date will be revised accordingly.

Contact

For questions regarding this Privacy Policy, contact:

trinker media gmbh
PillSoftware
Email: support@pillsoftware.com